Privacy Policy

Effective Date: 13 October 2025

At sylvoraeon, we are committed to protecting your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, platform, or services, ensuring a secure and transparent experience as you explore financial education and tools.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Full name, email address, phone number, and other information you provide when contacting us or submitting forms.
  • Verification Data: Information required for compliance with anti-money laundering (AML) or know-your-customer (KYC) regulations, if applicable, when connecting to regulated platforms.
  • Usage Data: Details about your interactions with our platform, including IP address, browser type, device information, and pages visited.
  • Cookies and Tracking Data: Data collected via cookies and similar technologies, as outlined in our Cookie Policy.

2. How We Use Your Information

We use your information to:

  • Deliver and enhance our educational resources, analytical tools, and platform functionality.
  • Facilitate connections to ASIC-regulated platforms or other authorised services.
  • Communicate with you regarding your inquiries, account, or support requests.
  • Send promotional materials about financial education or tools, only with your explicit consent.
  • Analyse usage patterns to improve our services and personalise your experience.
  • Comply with legal obligations, including those under Australian law.

3. Legal Basis for Processing

We process your personal information based on:

  • Your Consent: For example, when you agree to receive marketing communications or allow cookies.
  • Contractual Necessity: To provide services you request, such as access to our platform or tools.
  • Legal Obligations: To meet requirements under the Privacy Act 1988, AML/CTF laws, or other regulations.
  • Legitimate Interests: For improving our services or ensuring platform security, where these interests do not override your rights.

4. Sharing Your Information

We may share your information with:

  • Regulatory Authorities: Such as ASIC, to comply with legal or regulatory requirements.
  • Service Providers: Trusted third parties (e.g., analytics or hosting providers) bound by confidentiality agreements and compliant with Australian privacy laws.
  • Legal Authorities: When required by law, such as in response to a court order or government request.

We do not sell your personal information to third parties.

5. Data Security

We implement robust technical and organisational measures, such as encryption and restricted access controls, to protect your data. However, no system is completely immune to risks, and we encourage you to take steps to secure your devices and accounts.

6. Your Privacy Rights

Under the Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal retention requirements.
  • Object to or restrict certain types of data processing.
  • Withdraw your consent at any time, where applicable (e.g., for marketing communications).

To exercise these rights, contact us at info@sylvoraeon.world. We will respond promptly, in line with Australian privacy laws.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. For example, financial-related data may be kept for seven years to meet Australian tax and regulatory obligations.

8. International Data Transfers

Your data may be transferred to or stored in jurisdictions outside Australia, such as when using third-party services. We ensure such transfers comply with the APPs, using safeguards like standard contractual clauses or agreements to protect your data.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our platform after changes indicates your acceptance of the updated policy. We encourage you to review this page regularly.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@sylvoraeon.world
Phone: +61 2 8421 1717
Address: Level 10, 123 Pitt Street, Sydney NSW 2000, Australia